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UID:98d1b71c19192ff12c73ef01138f38ea@actionablefuturist.com
SUMMARY:Two Years In: What Have We Actually Learned About AI in Public Serv
 ices?
DESCRIPTION:Roundtable leadership event | 17 November 2026\, 14:00–15:30 
 | Addleshaw Goddard & the Association of Chief Executives\nTwo years ago\, 
 AI in public services was a pilot. A pitch deck. A promise.\nToday it sits 
 inside daily operations across government and arm's-length bodies\, and the
  conversation has moved on: not "should we try this?" but "what has it actu
 ally delivered\, and what did it cost us to find out?"\nAI Expert Andrew Gr
 ill is joining this roundtable to share what I'm seeing on the ground with 
 public sector leaders: where AI has genuinely sliced repetitive\, high-volu
 me tasks out of frontline and back-office roles\, freeing people for the ju
 dgement work only they can do\, and where the pilots that looked promising 
 on a slide never survived contact with a live service.\nAndrew will be cove
 ring:\n\nWhere the productivity gains are real versus where they're an illu
 sion dressed up in a dashboard\nWhat breaks when you move from pilot to fro
 ntline\, and why so many public bodies stall at exactly that point\nWhere a
 mbition is warranted and where caution is overdue for arm's-length bodies w
 eighing their next move\nThe missed opportunities: the AI use cases public 
 bodies aren't touching yet\, and should be\n\nAlongside Andrew\, Leonie Mil
 liner (Chief Executive and Registrar\, General Optical Council) will bring 
 the regulator's-eye view: what AI does to service delivery and risk inside 
 a highly regulated\, public-facing organisation.\nAddleshaw Goddard will op
 en on governance\, procurement and accountability\, and the session closes 
 with a roundtable discussion putting the hard questions to the room: measur
 able value versus expectation\, the governance structures two years of expe
 rience have actually taught us\, and what it takes to prove AI is deliverin
 g on mission\, not just trimming internal cost.\nThis isn't a futurism sess
 ion. It's a stocktake\, from people who've done the work\, for leaders who 
 need to decide what comes next.
LOCATION:Addleshaw Goddard\, London
DTSTAMP:20261019T035533Z
DTSTART:20261117T140000Z
DTEND:20261117T170000Z
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