Has Andrew Grill presented to the NHS?
Andrew presented keynote to Health Education & Improvement Wales (HEIW) on February for NHS Wales.
What was the client feedback from his NHS talk?
I just wanted to extend our thanks to Andrew for his fabulous session at our conference in Cardiff yesterday.
His insight was fabulous, his energy and enthusiasm contagious and he was a wonderful contributor to the panel discussion at the end of the day. I really hope that we will be able to engage with him again in the future (and we promise to continue to promote his book which is a brilliant read!).
Please do extend our thanks to him – we were delighted with how the day went, and he played such an important role in it for us.
More information can be found on the HIEW event webpage.
AI will not replace healthcare professionals, but the growing “task slice” of their work that can be automated absolutely will. The real transformation happens when we deliberately decide which tasks belong to humans, which to AI, and how the two work together to deliver safer, smarter and more compassionate care.
Andrew was in Cardiff to present to NHS Wales, talking about what this means for the future of work, skills and leadership in an age shaped by AI and constant disruption.
Here’s what he covered in his session on “Becoming Digitally Curious: Workforce planning in the world of AI”.
🚀 The Foundation. Digital Curiosity as Rocket Fuel
He shared why curiosity, particularly digital curiosity, is no longer optional but essential. It’s the unfair advantage that separates those who thrive from those who struggle in the AI age. He explored his “Digitally Curious” framework. See, Play, Share, and most importantly, be Actionable.
✅ From Tasks to Talent. The “Task Slice” Mindset
He unpacked his task slice analogy. Instead of asking “Will AI take my job”, we ask “Which slices of my role can AI do better, faster, or cheaper, and which slices are uniquely human.”
This shift lets leaders design roles where AI removes the admin and repetition, so clinicians and care professionals can focus on judgement, empathy and complex problem solving.
🤖 AI’s Journey. From Turing to Transformers
From Alan Turing asking “Can Machines Think?” in 1950, to the transformer architecture in 2017, to ChatGPT’s launch on 30 November 2022, Andrew put today’s AI revolution in context. We’re experiencing ten years of innovation compressed into three.
💼 How AI is Transforming Work
AI isn’t replacing people, it’s replacing tasks. He demonstrated how AI serves as a cognitive partner at speed and scale, showing real examples of AI as an assistant, an “always on” department expert, and a decision partner.
🏗️ Workforce Planning in the AI Era
He focused specifically on how health systems can use AI for better forecasting, scenario planning, skills mix optimisation, smarter rostering, and capability building.
The question shifts from “Do we need 20 nurses” to “What combination of skills do we need to deliver this care model?”
🎯 Practical Tools You Can Use Tomorrow
He highlighted tools for deep research, meeting intelligence and decision support, and show how to put AI literally on your org chart. These aren’t theoretical concepts, they’re tools leaders can start using tomorrow morning.
5️⃣ The Curious Five Challenge
As he does for every keynote, he left attendees with five actionable steps – ask your AI tool a question, challenge an assumption, look at a pathway with AI eyes, analyse a workforce or performance report, and run a 10-minute “what if” session with the team.
