Every leader in the room has heard that AI is changing work. That pitch is tired. What they don’t have is a method for deciding, role by role, what to redesign, and most find that out the hard way: months after the “AI win” lands, as burnout and quiet resignations follow behind it.

I call it task residue. AI is genuinely excellent at narrow, repeatable tasks. It removes those from a role but leaves the rest behind, and that leftover work, judgement, trust, empathy, is exactly where your people now need to spend their time. Most organisations never redesign around that. They hand out a new tool and hope.

This session gives leaders the actual method: how to audit one role today, the two-tier skills model most training budgets get backwards, and a 30-60-90 day roadmap that tracks wellbeing alongside efficiency, so today’s productivity win doesn’t become next year’s attrition problem.

Who it’s for

HR leaders, COOs, people leaders and line executives navigating a workforce moving through AI-driven change, from the boardroom to the shop floor.

What you’ll learn

• How to run the task-residue audit on one role today
• The two-tier skills model most upskilling budgets get wrong (tool operation vs critical evaluation)
• How to engage employees and unions on AI honestly, before silence creates a shadow AI problem
• A 30-60-90 day roadmap that tracks wellbeing alongside efficiency, not instead of it

AI Readiness Assessment

Pair this session with Andrew’s AI Readiness Assessment: a bespoke pre-event survey sent to your delegates, scored and benchmarked, with the results analysed live on stage, so the audience sees exactly where their own organisation stands before Andrew says a word.

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