When an apology is not an apology - when it's from Facebook
The first 90 seconds - your digital first impression counts for more than you think
What's in a (generic top level domain) name?
The power of one tweet
The latest IBM CxO report proves there is no better time to become a social business
Survey of 4,000 C-suite executives by IBM shows 71% see the shift towards more social collaboration
What does it take to be a "Social CEO"?
This disruptive decade - global CEO survey by PwC shows that social has a place at the top table
Business Leadership Exchange Dinner at the Royal Institute - review
Dealing with negative feedback on social media - case study
