Getting started with twitter – a guide for business
[report] Consumers want incentives for review and recommendation
Twitter practice with yammer
Do it yourself social media monitoring - not for the faint hearted or the IT department

The twitter tax and what it really says about your business
Foursquare and what it means for your business - an introduction
World Population Rankings - Facebook at #3, Twitter at #7

So we’re all bloggers now are we?
The 2010 Australian Twitter Election

Daily Mail article on social media critical of companies that actively seek consumer feedback
