What new skills are required for social media aware marketers?
Mind the Social Media Gap
When social media meets mobile - a perfect match?
Why are clients still scratching their heads about Social Media?
Are social networks creating a generation of techno addicts?
Why call centres need to embrace twitter & IM for customer suppport
Listen, Learn, Engage and Integrate – 4 rules for brands using social media Part 1- published 2009
New magazine covering social, mobile & enterprise launches - published 2009
Perhaps Ocado customers should write their emails for them
