When Amazon wanted to enter the online shopping market, Amazon had the 3 ingredients it already needed:

1. The internet to connect consumers to their servers

2. A transportation system – Fedex/Postal services to deliver the goods

3. A payment system – Visa and Mastercard to facilitate payments

None of these Amazon had to pay for – they took advantage of these 3 ingredients being built and paid for by someone else.

They then set about perfecting ordering, warehousing and logistics – the undisputed leader.

Then they saw they had excess server capacity, so rented some of this to end users, disrupting the data centre model where you bought a server and rented space in a secure building.

With AWS you could dial up whatever you needed – with scale.

Amazon Prime – disrupting the model by locking in valuable customers with a $50+ membership fee in exchange for free delivery. Then giving them free movies via their own device .. disrupting again

Wholefoods – a genius move to start to compete head on with Walmart and other retailers.

Amazon Go – remove the friction in shopping in a store

Amazon Key – “in-home” delivery just launched. Amazon does not simply compete, it disrupts by developing a new category or market.

Who can catch them? 

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Andrew Grill Global AI Keynote Speaker, Leading Futurist, International Bestselling Author, Brand Ambassador
Andrew Grill is the AI expert who speaks your business language and helps executives navigate AI without getting lost in the complexity.