UK retailer Waitrose takes a different approach to in-store loyalty cards & big data
The UPS delivery issues over Christmas 2014 point to a dramatic change in online shopping behaviours
Andrew Grill named a featured speaker at IBM's Connect 2014 conference
Will your social media team still be around in a year's time?
Social Business - moving from likes to leadership
Is Apple about to get social with the purchase of Topsy?
The power of one tweet
Neville Hobson and Andrew Grill on Social Business
Empowering Employees with Social - twitter chat 3pm GMT 6th Nov #GetRealChat
Social Business thought leader Andrew Grill joins IBM - published 2013
