UK retailer Waitrose takes a different approach to in-store loyalty cards & big data
The UPS delivery issues over Christmas 2014 point to a dramatic change in online shopping behaviours
My top 10 things for 2013
Andrew Grill named a featured speaker at IBM's Connect 2014 conference
BA to become 1st European Airline to allow device use during take-off & landing
IBM's predictions for 5 innovations that will change the way we live in 5 years
Will your social media team still be around in a year's time?
Social Business - moving from likes to leadership
Is Apple about to get social with the purchase of Topsy?
The power of one tweet
