Empowering Employees with Social - twitter chat 3pm GMT 6th Nov #GetRealChat
The latest IBM CxO report proves there is no better time to become a social business
Survey of 4,000 C-suite executives by IBM shows 71% see the shift towards more social collaboration
What does it take to be a "Social CEO"?
Huge opportunity for Australia to embrace social customer care
Optus report shows only 4% of Australian consumers using social media to contact companies - is this a typo?? - Published 2013
O2 sees 1 million fewer customers calling a call centre - starts the shift to digital
Social Trends: Will we start to see the rise (and fall) of the social business guru?
Attenzi - a social business story - new book review
